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For senior leaders in IT services who built 20+ years of expertise, watching AI catch up in months.
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“If the machine does the technical work, I wonder what my future looks like.”
Which one is you right now
MOVE 1
Your clients tell you what they need and you deliver it well. They rarely ask what you think about their business.
MOVE 2
You hold views about AI, and you have not put a piece of your own work through one of the tools.
MOVE 3
Your team sends AI output onward without you, and you are not sure what they checked.
What is inside
Every move starts with the instinct that works against you, then what to do instead, the exact words, what to say if it gets brushed aside, how you know it worked, and a real example of someone doing it.
1
The instinct: show up sharper on your own work.
Why being reliable is the part a cheaper team and a better tool can both take over, and the question to open with instead of your status update.
2
The instinct: go deeper on what you know and wait for the tool to prove itself.
Which piece of your own work to run through it, what to write down when you finish, and how to tell a client what you found.
3
The instinct: fix the mistake yourself and carry on.
How to make your judgment visible in the moment you catch the error, and what to say when someone calls the output good enough.
What happened when they did it
He worked out the handful of moments in a client conversation that Copilot cannot touch, and opened a client meeting with one of them the next day.
Move 1 · An engagement manager at a large IT services firm
I built a working agent in front of my old investment banking group in about twenty minutes. What they wanted from me afterwards was where it would embarrass them.
Move 2 · Raju
He carries some of the best numbers in his business and had said almost nothing in senior meetings for two years. He spoke first in the next one.
Move 3 · A sales leader I coach
Former Managing Director at Morgan Stanley, 18 years. I coach senior leaders in IT services and technology consulting on leading well while the business changes underneath them.
Thirty days of these three moves changes what people bring you. They stop coming for answers a machine can give them, and start coming when the answer is not clear yet.
Ask Coach Raju
A question in the meantime, answered in my words. Trained on a decade of my coaching, and open at any hour.